An interesting and insightful chat session took place today on Twitter 3PM- 4PM (IST). It was a virtual panel discussion in which we had the Top CIOs of the country talking about the Top Transformation Goals for 2018. It was moderated by @DellEMCIndia. Let us walk you through!
The first question
(1/2) To change the role of CIOs, #IT leaders should be able to unlearn old methodologies & learn new & faster ways of experimentation which may help in quick decision making. #CIOPriority2018
— Mukesh Kripalani (@MukeshKrip) February 28, 2018
He also added, “CIOs should also learn to make choices with limited knowledge & increase business benefits.”
The second question put forward was
1/2 People, process, & scalability are the three factors that surface while enabling #technology implementation. We identify skills required to implement technology & the train accordingly. #CIOPriority2018
— Vikas Arora (@techievicky) February 28, 2018
He further explaind that “We identify skills required to implement technology & the train accordingly. Also, being a global organization, we need to ensure the harmonization of technology across offices. Another major concern is compliance with GDPR”.
The third question by the Dell EMC India team was,
(1/3) Basically, using latest #technologies like #RPA to automate customer interaction is one area. Creating #virtual assistant using #AI to convert customers as well as assist salesforce is another growth area. #CIOPriority2018
— Anjani (@anjaniglobal) February 28, 2018
He went on further to explain how for consumer-facing companies, VR based solutions can change and for manufacturing, robotics, IoT, & 3D can implement the changes which were not possible earlier. He agreed that CIOs are already experimenting with Blockchain. Mobility solutions & agility with the cloud is taken for granted for any services these days.
An interesting question asked to the panel was about CyberSecurity.
•(1/3) Organizations need to increase their budget & spend money for #CyberSecurity. Organizations are aware of the risk & negative impacts/losses which may happen due to insufficient readiness about Cybersecurity but still they don’t take measures. #CIOPriority2018
— Naresh pathak (@pathaknk) February 28, 2018
He highlighted that there is a need to have dedicated and skilled Information Security personnel in the organizations, which is currently missing and there is a huge requirement of Cyber Security awareness among employees.
Towards the end of the session the question put forward was
#CIOPriority2018 (1/2) Detecting & responding totoday’s advanced threats, phishing, DDoS, #ransomware & other attack types #CIOPriority2018
— Anis Pankhania (@Anisyp) February 28, 2018
He highlighted the vulnerability in connected sensors, use of AI, Machine Learning in attacks are some of the challenges for CIOs that pose a threat to their organization.
The session was followed by Q&A session where panelist took some questions and shared their thoughts.
Of course. Although many a times it is more like augmentation rather than just hiring due to diversified skill need in #DigitalEra #CIOPriority2018
— Anjani (@anjaniglobal) February 28, 2018
Yeah expectation from CIO is really changing and it is more like business person than pure tech side #CIOPriority2018
— Anjani (@anjaniglobal) February 28, 2018
Absolutely, primarily it depends on what industry you're in and what's the application of #AI and #robotics. Being #security enthusiast I see there is lot what #AI can do for proactive defense #CIOPriority2018
— Vikas Arora (@techievicky) February 28, 2018
This was one of the most power packed session where we had some great insights from Top CXOs of the country. We look forward to having more such conversations with you in the future.